I received a text message from a company I do a lot of business with, this time thanking me for my recent order and saying the automatic payment would be made that night as soon as I verified one little piece of information.
I hear from them frequently and have for many years. When I heard from them again, in that text message on my phone, I didn’t think much about it at first.
I went to press the link in the message — wait, I said to myself, that company doesn’t have my cellphone number.
They only have my email address. They couldn’t have sent me the text message. At the last minute I pulled my hand away and did not click that link.
I called the company in question and asked if they had sent me a text message about an order. No, they said. I asked for the fraud department, beginning to panic.
The man on the other end of the call was professional and fast, firing off a lot of questions, but most especially asking if I had clicked the link. No. After asking several more questions, he determined that I was safe — this time.
The moral of this little story is, for me, to slow down. I was all too willing to jump right ahead with what I thought was a genuine text message from a company I know. I won’t make that mistake again.
Some hints:
• Don’t do banking or any kind of internet business on your cellphone.
• Keep a throwaway email address for the times you are in contact with companies.
• And, most of all, do not click any links in text messages unless you are 100% certain you know who sent the message.
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