DULUTH, Ga. – Gleaner, an industry-leading transverse rotary
combine brand from AGCO Corp., introduced GleanerCare, an uptime assurance
program for all Gleaner S8 Super Series combines.
GleanerCare is an optional program that provides maximum
uptime assurance during harvest to farmers who purchase a Gleaner S8 Super
Series combine from a GleanerCare dealer. GleanerCare provides farmers:
* 24/7 access to dealer GleanerCare advocates;
* Dealer service diagnosis and parts assessment within 12 hours;
* Repair completion within 24 hours of issue diagnosis; and
* Free loaner provided if GleanerCare-covered combine not repaired within 24
hours of diagnosis.
The goal of the GleanerCare program is to provide peace of
mind to farmers who purchase Gleaner S8 Super Series combines, including the
first Class 8 transverse rotary combine, which was introduced in the fall of
“We have been making high-quality combines for a long time,
and we’re proud to stand behind them,” said Kevin Bien, Gleaner brand marketing
manager at AGCO. “We built the GleanerCare program with the farmer in mind.
“Farmers today need to harvest more acres in a tighter time
frame, so uptime is more important than ever. With GleanerCare, we are committed
to providing farmers with rapid response to worst-case scenarios and getting
them back in the field faster.”
GleanerCare advocates support each GleanerCare farmer’s
interests around the clock. These advocates have 24-hour access to Gleaner
technical support and parts inventories to help them resolve issues quickly.
To expedite issue diagnosis, Gleaner technicians can access
and evaluate S8 Series combines remotely through AgCommand telemetry.
GleanerCare farmers will have the assurance that their combine will be fixed, no
matter the time of day.
GleanerCare farmers gain not only access to dealers and
timely diagnosis, but a promise GleanerCare dealers will stock at least 75
percent of recommended S8 Series parts. If a needed part is not in stock, the
GleanerCare parts team will locate it at the nearest dealership or AGCO parts
distribution center and arrange expedited delivery at no charge to the farmer.
GleanerCare farmers also receive a Parts-on-Demand starter
kit with AGCO parts for common maintenance items.
A two-year inspection program is included with the
GleanerCare package. Inspections and services are performed and recorded on each
S8 Series combine with a GleanerCare certified decal.
This helps owners retain a high-performance combine for the
long haul. If the farmer chooses to sell a combine with GleanerCare, coverage is
transferred with the combine.
Launched on the Optimum Harvesting Performance platform,
Gleaner S8 Super Series combines are the culmination of design refinements that
minimize weight, size, fuel consumption, wear and complexity while maximizing
capacity, grain quality, reliability and durability.
These attributes have been part of many of the brand’s
design principles since it was introduced in 1923, and they heavily influence
today’s Gleaner combines.
GleanerCare is available from any GleanerCare dealer for
$1,500. For more information about Gleaner combines and the GleanerCare uptime
assurance program, visit www.GleanerCombines.com.