Neil Dellinger, facility manager for the new Case New Holland Industrial Special Processing Center; Scott Harris, vice president of parts and service for Case New Holland Industrial North America; and Keith Shadrick senior director of distribution services for Case New Holland Industrial, cut the ribbon marking the official grand opening of the company’s new special processing center in Lebanon, Ind.
Neil Dellinger, facility manager for the new Case New Holland Industrial Special Processing Center; Scott Harris, vice president of parts and service for Case New Holland Industrial North America; and Keith Shadrick senior director of distribution services for Case New Holland Industrial, cut the ribbon marking the official grand opening of the company’s new special processing center in Lebanon, Ind.

LEBANON, Ind. — Expansion is an important step for a company’s growth, which is why Case New Holland Industrial has been working over a 10-year period to add a special processing center to its campus in Lebanon.

Keith Shadrick, the senior director of distribution services for Case New Holland Industrial, said the new center allows the company to expand its capabilities as well as its footprint on the agriculture industry.

“Our vision at CNH Industrial is to have the highest level of service and parts available,” he said, adding that the addition of the new specialty center will not only offer customers the highest level of quality parts, but also allows the company to ship direct items more efficiently.

The company’s expansion project, Shadrick said, helped enhance what CHN Industrial does and can offer for its customers, including specialized processes such as kitting, paint and refurbishment station, ship direct cross dock and export operations and command control center.

A big opportunity that CNH Industrial is looking forward to with the opening of the new center is being able to prepare kits for customers, which is a pre-made package with all the supplies a farmer needs to repair equipment, without having to outsource the job to a third party.

With the new kitting area in the special processing center, he said the company has the speed and the convenience, as well as the ability to prepare kits on demand, as long as it has the right supplies.

In the future, Shadrick said that CHN Industrial will be adding hay and forage kits.

Scott Harris, vice president of parts and service for CNH Industrial North America, said the company is both excited and proud of the new facility, and the fact that it will be able to offer dealers and equipment owners in North America exceptional parts variety.

Besides bringing a lot of specialty processes to the Lebanon campus with the new center, Shadrick said, the new building also created 100 new jobs, which will be filled with people from the community.